"Recently, when Mattie was in the shop she noticed all the cards and letters of thanks for your service. It reminded us that, over the years, we've thought of sending a Christmas card or some other greeting to you both to thank you but never did. Well it's time! Overdue! We have been your steady customers since at least 1987, when you were still in the Grove Street area of the city [and just young guys!]. We were committed to Volkswagens for years before meeting you and sought you out when we moved into the Rochester area for you Volks' expertise. We [and our children] have bought countless used Volkswagens-and now Subarus- from you since then that we have chalked up the miles on. We consider your shop, CDI, our cars' "home away from home" for the repairs that have kept them going for us over the years into their old age. You have been generous with your expertise and advice not only with us, but with our children as they have grown up and inherited our passed down Volkswagens, and, now, when they buy their own used cars. Thanks for letting us call you from the road when a sudden noise made us nervous about safety issues; for quick and, when necessary, emergency repairs; and for your spirit and teamwork. You continue to be worth driving-or-towing all the way to Victor for...We wouldn't think of going anywhere else!"

"Thanks again, we just love that car.. Will come back again in the future"

"Hi, just wanted to drop you a line letting you know how happy I am with you guys, Not only has your service on my previous cars always been superior, but my experience with you around the car I purchased from you a couple months ago (and your subsequent fairness and support after the sale) has been model experience. I'm totally satisfied"

"I wanted to convey my thanks for all you have done to help her get in the car.. I can assure you that she will be a CDI regular customer. The professionalism in the way you conduct business is obvious and she has noted that!"

"I wanted to tell you that I could not be happier with the 2000 Nissan Altima I purchased from you in August 2009. Currently it's just over 124k miles and has just been a warhorse in all seasons. Thanks!"

"Your help not only demonstrates the knowledge in your area, it also pours into qualities that many repair shops lack - honesty and customer confidence to name few!"

"Thank you so very much for all of your patience and help- this must of been the longest decision process that anyone has made in the history of CDI! I'm really excited about my car and plan to enjoy it for years to come. Thanks again for everything!"

"Thanks for always having my back!!"

"Just wanted to say thanks for the service and being fair on these brakes/rotors. It's a completely different drive now. Thank you!"

"I just wanted to say a quick thanks for the work you and your experts did on my old Volvo. Between the spark plugs, rear bushings, and and brake shims, my car of 186K miles rides like a champ! It's a great commuter vehicle, and is saving wear and tear on the Audi. Thanks again!"

"I REALLY appreciate your help in finding a car for our family-- we love it. Thanks again!!! We'll be back!!!!"

"Thanks so very much for getting the car ready for the season. I really appreciate your going out of your way to pick it up while I was away. Thanks for the "doll up"--It looks great. A special thanks for the license plate holders on both cars, it's an honor to display them."

"Car is running great. Thanks for your great work"

"I appreciate the help with the prospective "new" vehicle. I value your judgement and opinions and your ability to work me into your schedule on a short notice."

"I just wanted to send you a quick note to say thank you for the work you have done on my 928 and will do in the future. I think you are fair and honest and I recommend you often to anyone who asks."

"I picked up my Jetta tonight and wanted to drop a quick note to thank you and the folks at CDI for getting me back on the road again. After my highly negative experience with the VW dealer, your courtesy and professionalism were greatly appreciated. While I never look forward to car repairs, I do look forward to doing business with CDI again in the future. I will certainly refer everyone I know who drives a german automobile to CDI for their repair and service needs."

"Just a few words about the people at CDI... Thank you so very much! The words thank you come to mind first and foremost. I have come to depend and know these good people for their impeccable honesty and a sense of fairness, their friendly and easy going attitude that is never condescending and their very fast and reliable work that is second to none!"

"Just a note to say THANKS !!! Great car, we went on a short drive..about 4500 miles down the Blue Ridge Parkway full length, into Tennessee, down to Florida, back up the coast to Virginia Beach and onward home. The border customs on USA and Canada were very easy to deal with."

"I had my red 03 Audi A4 in for repairs last week. I was very pleased with all aspects of your service department. Thank you for a job well done!"

"Just wanted to let you know how much Robin and I appreciate the sales and service at CDI. It's great to work with people you trust. You can be sure we always refer you."

"Thank you so much for a pleasant car sale experience with my A6 Audi Wagon. As a repeat buyer, I know what to expect when I come to see you for service, quality, and a fair price."

"Thank you so much for everything. I will tell everybody about your great service. I wish you all the best in your business."